Are you passionate about helping students achieve their academic and career dreams? Do you thrive in a dynamic, innovative EdTech environment? If this sounds like you, we have an exciting work-from-home opportunity as an Academic Counselor or Senior Academic Counselor! Join our forward-thinking team and make a real impact while enjoying the flexibility of remote work and high performance-based incentives.
About the Role: Academic Counselor/Senior Academic Counselor
Job Title: Academic Counselor/Senior Academic Counselor
Location: Permanent Work From Home
Job Type: Full-Time
In this role, you will play a critical part in shaping the futures of prospective students by guiding them toward the best educational programs that align with their ambitions. As a trusted advisor, you will contribute to their academic success while advancing your professional growth in a supportive, collaborative environment.
Key Responsibilities
As an Academic Counselor, you will be responsible for the following:
1. Personalized Counseling
Establish meaningful connections with prospective students and their families.
Understand their goals and suggest suitable learning programs tailored to their needs.
2. Comprehensive Needs Assessment
Evaluate students’ academic and career aspirations.
Match their goals with our organization's course offerings.
3. Lead Management
Handle inquiries via phone, email, and virtual platforms.
Engage leads effectively to convert them into enrollments.
4. Detailed Program Guidance
Provide insights into course content, duration, career prospects, and outcomes.
Empower students to make informed decisions.
5. Expertise in EdTech
Stay updated on EdTech trends and tools.
Offer exceptional guidance and innovative solutions to students.
6. Collaborative Teamwork
Work closely with the sales and marketing teams to meet and exceed enrollment targets.
Promote organizational growth and outreach.
7. Relationship Building
Foster strong, long-term relationships with students, parents, and stakeholders.
Ensure a seamless and positive onboarding experience.
8. Record Maintenance
Keep meticulous records of student interactions and enrollments using CRM systems.
Ensure all data is accurate and up-to-date.
9. Post-Enrollment Support
Provide continued assistance to enrolled students.
Address inquiries and resolve concerns promptly.
Qualifications and Skills
To excel in this role, you will need:
Educational Background
A Bachelor’s degree in Education, Business, Psychology, or a related field.
Experience
Proven experience in academic counseling, sales, or customer support, preferably within the EdTech industry.
Communication and Interpersonal Skills
Exceptional verbal and written communication.
Strong active listening and empathetic engagement abilities.
Problem-Solving and Goal Orientation
Analytical and problem-solving skills to provide customized solutions.
A results-driven mindset with a track record of meeting or exceeding targets.
Technical Proficiency
Familiarity with CRM tools, MS Office, and virtual communication platforms such as Zoom, Google Meet, and Microsoft Teams.
Adaptability
Ability to thrive in a fast-paced, dynamic environment.
Prioritize student needs effectively.
Equipment Requirements
A personal laptop and a stable internet connection are mandatory.
Perks and Benefits
We value our team’s dedication and believe in rewarding hard work. As part of our organization, you will enjoy:
1. Flexible Remote Work
Achieve an ideal work-life balance with permanent work-from-home flexibility.
2. Performance-Based Incentives
Enjoy unlimited incentives based on your performance and achievements.
3. Vibrant Work Culture
Join a fast-growing EdTech company that promotes creativity, collaboration, and innovation.
4. Career Development Opportunities
Access continuous training and development programs to enhance your skills and career.
Why Join Us?
1. Impactful Work
Help students achieve their dreams by guiding them toward the right learning programs.
2. Work-Life Balance
Enjoy the convenience and flexibility of permanent remote work.
3. Professional Growth
Unlock opportunities for career advancement and performance-driven rewards.
4. Cutting-Edge Environment
Be part of a team that is redefining education with technology.
About Us
We are a leading EdTech organization dedicated to providing innovative learning solutions that empower students to achieve their academic and career aspirations. Our commitment to excellence and student-centric approach sets us apart in the industry.
How to Apply
If you’re ready to make a difference in students’ lives while advancing your career, apply today! Don’t miss this opportunity to be part of a pioneering EdTech team. Click the link below to start your journey: