Aircall Recruitment 2025: Job Openings & Application Details
Aircall, a leading cloud-based call center and communication platform, is hiring Customer Support Specialists for 2025. All eligible and interested candidates can apply online before January 14, 2025. Below, we provide complete details regarding the Aircall Recruitment 2025, including job vacancies, salary, application fees, selection process, educational qualifications, results, age limits, and other essential information.
Aircall Recruitment 2025: Available Vacancies
Aircall is currently hiring for the following role:
- Customer Support Specialist (Multiple Openings)
Job Location:
This is a work-from-home opportunity, allowing candidates to work remotely from any location.
Responsibilities of a Customer Support Specialist
As a Customer Support Specialist at Aircall, your primary responsibilities will include:
- Reviewing assigned support tickets, evaluating their severity, and determining the best course of action.
- Identifying and troubleshooting bugs within the IT tools used by the support team.
- Refining requirement documents and eliminating uncertainties in support processes.
- Collaborating with customers, identifying their concerns, and providing solutions.
- Assisting customers in navigating Aircall’s product, troubleshooting issues, and resolving their queries.
- Working with the global support team to deliver world-class customer service.
- Completing various support tasks and preparing detailed reports.
- Ensuring all tasks comply with security protocols, best practices, and contextual guidelines.
- Contributing to the continuous improvement of Aircall’s customer service team by providing feedback and suggestions.
- Testing solutions in a controlled environment before their implementation in production.
Salary & Compensation
The expected salary for the Customer Support Specialist role is approximately ₹30,300 per month. However, this figure is based on publicly available data from sources such as Glassdoor and AmbitionBox, and actual salaries may vary. Candidates should review the official job notification for precise salary details.
Eligibility Criteria
The minimum age requirement is 18 years.
There is no upper age limit mentioned for this role.
Educational Qualifications:
- Candidates must have completed 12th grade (Higher Secondary School Certificate - HSC).
- For more detailed information regarding qualifications, refer to the official notification.
Required Skills & Knowledge:
To qualify for this role, candidates should possess the following skills:
- Familiarity with ticketing tools and customer support systems.
- Ability to work independently and take initiative.
- Strong problem-solving skills for troubleshooting complex customer inquiries.
- Effective time management and ability to prioritize tasks.
- Excellent written and verbal communication skills.
- Passion for helping others and delivering high-quality support.
- Willingness to work night shifts as per business requirements.
Selection Process
Aircall’s recruitment process includes:
- Shortlisting/Evaluation Test: Candidates meeting age and qualification criteria will be shortlisted.
- Telephonic/Virtual Interview: Shortlisted candidates will be contacted via their registered mobile number or email.
Work Experience Requirements
- No prior experience is required for this role.
- Freshers and candidates without experience are encouraged to apply.
How to Apply for Aircall Recruitment 2025
Application Process:
All eligible candidates must apply online via the official website before January 14, 2025. The application process is strictly online, and any offline applications will not be accepted.
Apply Link
Application Fee:
- No application fee is required for any candidates.
- Beware of fraud: Aircall never asks for payment for job applications or interviews. If you receive such requests, they are likely scams.
Important Notes for Applicants
- Applications must be submitted before the deadline (January 14, 2025).
- Incomplete or late applications will not be considered.
- Ensure all required documents are submitted correctly to avoid disqualification.
For more details, visit the official Aircall website or refer to the job notification.