Tesco is hiring freshers and experienced candidates for the position of Associate – Chat Support. Interested and eligible candidates can apply through the link provided below.
Job Details
- Company:
Tesco
- Role:
Associate – Chat Support
- Qualification:
Any Graduate
- Eligible
Branches: All Branches
- Batch:
2021 – 2025
- Experience:
0 – 2 Years
- Salary:
Up to ₹8 LPA
- Location:
Bangalore, India
- Last
Date to Apply: ASAP
Job Responsibilities
- Understand
and contribute to Tesco’s Core Purpose
- Role
model Tesco values through actions and behavior
- Meet
performance and service quality metrics consistently
- Handle
customer queries via WhatsApp
- Raise
support tickets efficiently to minimize customer impact
- Actively
participate in team discussions and performance reviews
- Maintain
and share knowledge of work processes
- Identify
and suggest process improvement opportunities
- Continuously
develop role-specific skills
- Ensure
timely closure of support tickets
- Work
in rotational shifts to support customer needs
- Solve
problems through analytical thinking
Required Qualifications and Skills
- Bachelor’s
Degree in any discipline
- Strong
customer service orientation
- Excellent
written English communication
- Conflict
resolution and empathy
- Good
typing speed and accuracy
- Familiarity
with Microsoft Office tools (especially Outlook)
Additional Benefits
- Performance
Bonus: Annual bonus based on individual performance
- Leave
Policy: 30 days leave (18 Earned + 12 Casual/Sick) + 10 holidays
- Retirement
Benefits: Includes statutory retirement plans and voluntary schemes
like NPS & VPF
- Health
Insurance: Medical coverage for self and dependents, including parents
or in-laws
- Wellness
Programs: Health and wellness initiatives for employees and families
How to Apply
- Click
on the Apply Here button
- You
will be redirected to the official Tesco careers page
- Create
an account or log in
- Complete
the application form with accurate details
- Upload
required documents (e.g., resume, marksheets, ID proof)
- Review
and submit your application